Helpling Singapore - No Show! Cleaner Ana M.I.A.
Scheduled to come at 8am and cleaner Ana, replied late in the afternoon saying that she overslept! Called her a few times with sent messages on the actual day of cleaning but received no reply and her phone was engaged.
There is no call number to contact Helpling except for email support and they gave us $10 discount on next job but NO THANKS. They cancelled the job on us. We won't be using Helpling because they gave us more headache than anything. Hard to deal with them and I say STAY AWAY as far as you can.
If anything, they are as bad as it can be when it comes to servicing clients. You can't trust them so don't give your money to them.
Reason of review: Not as described/ advertised.
Monetary Loss: $60.
Preferred solution: Offer free cleaning service.
Helpling Singapore Cons: Disappearance, Customer service.
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Comments
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Same here but is cleaner Leila. Did they charge u termination fee?
Had the same problem with them.
Just a waste of time.