Tried to book a cleaner on a sunday and in advance by 1.5 weeks. Was appalled when they informed me only 3 days beforehand that there was no cleaner. Told them I would like to reschedule as quickly a possible to get a cleaner to come within this week and response thus...Read more
Helping started off well. I had several decent cleaning jobs from them last year. However, their service standards have dropped dramatically this year. I requested for cleaners from them twice in the past 4 months. Both times, the cleaners did not show up. The first...Read more
Very bad. Scheduled cleaner did not arrived numerous times. Even after talking to management problem still persist. Online this lousy company did so much marketing but did not deliver on service. Seems like a fly by night operations yet they claim they are from berlin,...Read more
Poor customer service Last minute cancellation with no replacement Unresponsive to feedbacks I would gladly choose other platforms than Helpling. Claimed to have many cleaners, yet a simple area like East Coast they cannot get anybody over. Wasted my time. What's the...Read more
Dear Angry Helpling Customers, I emphatise with your unpleasant experiences with Helpling Singapore. I used to be a house cleaner with a company similar to Helpling for about a year. I used to clean 3 houses on an average per day, 7 days a week, 30 days a month. I have...Read more
Got a cleaner from them over the weekend, not impressed by their service. The cleaner came, told me she don't do ironing. Wash my bathroom with water only, refuse to use my cleaning solutions, allergy to the smell was told. Had send a email to helpling, awaiting their...Read more
Lousy cleaner who did not even do a proper cleaning. Used 3/4 of all my cleaning detergent and on the tap throughout the cleaning wasted so much water and yet the toilets are still dirty, wall tiles not cleaned. It's even worst that my own cleaning!! Completely not...Read more
Helpling Singapore Cleaning Service Review
Booked for a cleaner thru www.helpling.com.sg The cleaner broke my shower glass door, called Helpling, a girl answer the phone. Told her what happened, and was ask to wait on the phone for 15 min, no one return to the phone. Send them a email, till date no respond. Irresponsible service provider. Beware !
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