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Helping started off well. I had several decent cleaning jobs from them last year. However, their service standards have dropped dramatically this year. I requested for cleaners from them twice in the past 4 months. Both times, the cleaners did not show up. The first...
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2.3
#839784
Very bad. Scheduled cleaner did not arrived numerous times. Even after talking to management problem still persist. Online this lousy company did so much marketing but did not deliver on service. Seems like a fly by night operations yet they claim they are from berlin,...
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stephanieng
stephanieng
Helpling Singapore Verified Representative

Hi, we're sorry that you had a bad experience with Helpling. Please send us an email at contact@helpling.sg with a summary of your case as we would like to get in touch with y...

1.8
#803349
Poor customer service Last minute cancellation with no replacement Unresponsive to feedbacks I would gladly choose other platforms than Helpling. Claimed to have many cleaners, yet a simple area like East Coast they cannot get anybody over. Wasted my time. What's the...
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stephanieng
stephanieng
Helpling Singapore Verified Representative

Hi, we're sorry that you had a bad experience with Helpling. Please send us an email at contact@helpling.sg with a summary of your case as we would like to get in touch with y...

Dear Angry Helpling Customers, I emphatise with your unpleasant experiences with Helpling Singapore. I used to be a house cleaner with a company similar to Helpling for about a year. I used to clean 3 houses on an average per day, 7 days a week, 30 days a month. I have...
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Anonymous
Anonymous

If the above contributor is indeed a Helpling Cleaner, i guess helpling is not doing a good job in screening their cleaner, seems to me the he or she is is having some attitud...

#655371
Got a cleaner from them over the weekend, not impressed by their service. The cleaner came, told me she don't do ironing. Wash my bathroom with water only, refuse to use my cleaning solutions, allergy to the smell was told. Had send a email to helpling, awaiting their...
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stephanieng
stephanieng
Helpling Singapore Verified Representative

Hi, we're sorry that you had a bad experience with Helpling. Please send us an email at contact@helpling.sg with a summary of your case as we would like to get in touch with y...

Lousy cleaner who did not even do a proper cleaning. Used 3/4 of all my cleaning detergent and on the tap throughout the cleaning wasted so much water and yet the toilets are still dirty, wall tiles not cleaned. It's even worst that my own cleaning!! Completely not...
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stephanieng
stephanieng
Helpling Singapore Verified Representative

Hi, we're sorry that you had a bad experience with Helpling. Please send us an email at contact@helpling.sg with a summary of your case as we would like to get in touch with y...

Anonymous
Anonymous

Engaged their service and was having some problem with the cleaner assigned to me.I call their hotline, the operator was not able to answer my question to her, and guess what,...